MGA and Spelinspektionen Work on iGaming Regulation

Sweden and Malta are going to collaborate in order to introduce a better control over the iGaming industry, the countries’ national regulators have said.

  • The MGA and Spelinspektionen sign a MoU
  • The regulators will exchange vital information
  • Sweden warns operators to comply with bonus policies

Sweden and Malta Collaborate on iGaming

The Spelinspektionen and the Malta Gaming Authority (MGA) have signed a Memorandum of Understanding (MoU) outlining the terms of a new cooperation.

The partnership will see the national watchdog focuses on exchanging key information across vital areas, allowing them to better enforce regulatory policies as well as uphold industry standards.

The move makes perfect sense since many companies offering iGaming products on the newly-regulated Swedish market also hold Maltese gaming licenses or have their technical hubs operating from the country.

Spelinspektionen Director Camilla Rosenberg commented on the new partnership and the opportunities to achieve better collaboration in the sector:

This is the beginning of a broad and long-term cooperation, and our plan is to initiate corresponding collaborations with more gambling authorities in Europe.

MGA Chief Executive Heathcliff Farrugia was no less enthusiastic about the new opportunity. According to him, the MGA was in a constant process of adding new and trustworthy process to help it carry out its regulatory mandate in full.

The MGA Suspends Bet Service Group License

Mr. Farrugia also noted that the nature of iGaming is increasingly cross-border, which means that regulators will have to find new ways to collaborate and exchange data quickly in order to effectively and efficiently provide guidance and apply penalties where necessary.

“This MoU, signed with the Swedish Gambling Authority, is an important step towards achieving both our respective regulatory goals in vital areas of mutual interest,” Mr. Farrugia explained.

Spelinspektionen and Bonus Rules

With the Swedish national dog looking to expand its efficiency, the Spelinspektionen has been cautioning companies over the use of bonuses. Sweden is taking a very sparing approach about promotional offers available at casinos.

As far as current law goes, iGaming operators may only offer a bonus to their customers the first time they sign-up, with no subsequent offers being permitted. However, the Spelinspektionen has established breach of that provision, prompting it to issue a warning against operators.

There has been also a pushback that the law concerning bonuses was ambiguous, giving some websites teeth to try and color around the lines.

What Will Closer Cooperation Between Malta and Sweden Mean?

Having the MGA and the Spelinspektionen work closely together is an important deterrent against future violation of existing iGaming provisions. If the two regulators work as one, their effectiveness increases while letting operators know that they are under more scrutiny.

Collaboration between regulators is important and it can bring online casino companies in line. In Australia, the country’s watchdog threatened companies operating without a proper Australian license that they would be reported to their respective regulators.

It worked and most of the big brands left along with what was over 30 illegal operators. More regulation is not always a bad thing, especially if done right.

Aran Malik

“Magic Malik”—as we like to call him—is not only a tech whiz but a wizard when it comes to getting obscure news hot off the press so we know exactly what’s happening and can explore and report it back to our growing and loyal readerbase.

The MGA Suspends Bet Service Group License

  • The Malta Gaming Authority has suspended the license of Bet Service Group and its brands
  • No new deposits can be made and registration is closed
  • Customers with outstanding payments need to contact MGA for information how to claim their money
  • License suspension is reserved only for the most severe cases of violation

Malta Gaming Authority has taken aim at Bet Service Group temporarily suspending its license over alleged wrongdoing.

Bet Service Group Halts Operations at MGA Behest

The Bet Service Group has come under fire by one of the world’s most esteemed regulators, the Malta Gaming Authority (MGA). As per the temporary prohibition, Bet Service Group may no longer accept new customers or take bets.

The MGA issued a decision whereby Bet Service Group’s brands should immediately cease all operation. The Group will now have to submit a full report of its operations from across all brands and activities, which will then undergo review at the MGA’s headquarters.

Despite the quick and abrupt decision, MGA has issued no formal comment as to why it has suspended the Group’s license. The regulator has also advised customers with outstanding payments to contact the Malta Gaming Authority via e-mail where they will be instructed how to access their funds.

In order to verify their identities, users will have to send a full list of personal information, similar to their identity confirmation process at a casino. Players must also attach a screenshot of their account balance before the MGA can take any actions:

  • Name and Surname;
  • Registered Address;
  • Date of Birth;
  • Copy of Passport or ID Card;
  • Telephone Number;
  • Description of Product i.e. casino or sportsbook;
  • User Name;
  • Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted).

Crackdowns of Yore

The Malta Gaming Authority hasn’t been in the habit of suspending or revoking licenses much. The last time it did so was in 2017 when Mr. Ringo went down in similarly unspecified circumstances. Once again, the MGA remained available, helping customers retrieve their outstanding payments and account balances.

In general, the MGA has been issuing warnings to online gaming venues it has suspected of coloring around the lines, with license suspensions being reserved only for the cases whereby operators have been blatantly flouting the rules of their license.

Why the MGA Suspends Licenses?

There are multiple reasons why MGA could seek to suspend a license. Starting with stilting the Random Number Generator (RNG), to staging inside agents as winners, to failing to honor payments.

Most commonly, though, this measure is reserved only for companies that have repeatedly failed to uphold the minimum of their legally-binding license, leading to an outright license revocation.

Centurion Limited was another suspended casino back in June, 2017 with the MGA again keep the lid on the reason for the suspension. The MGA remains committed to upholding the industry’s best practices which could mean license suspension in the cases where operators repeatedly fail to meet the necessary standards.

George Hansen

Taking a liking to the occasional bout of slots, George used to moonlight as a roulette dealer, giving him a unique perspective into the casino world. From there he continued his journalist education and has been with us ever since a star-aligned graduation brought him and our team together.